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Privacy Policy

We are committed to ensuring that the personal information that we collect and hold about individuals is safeguarded and protected. We are also open and transparent about the way we collect and use this personal information. Personal information is any sort of information or an opinion about an individual (“Personal Information”). A sub-category of PersonalInformation is sensitive information. Sensitive information includes information of a particularly sensitive nature, including an individual’shealth (physical and mental), genetic information, racial or ethnic origin, political opinions, membership of a trade union or political association, religious beliefs or affiliations, philosophical beliefs, sexual preferences or criminal record.

This privacy policy (the “Policy”) sets out the Personal Information that Golf Shore By Sarian collects and uses. It also sets out informationabout your privacy rights and our obligations under Australian and New South Wales laws (“Privacy Law”).

This Policy does not apply to Golf Shore By Sarian employee records.

1. The kinds of Personal Information we may collect, how it is collected and the purposes for its collection and use

Information about residents and their authorised representatives When you make an enquiry about our services we may collect your name and contact details for the purposes of responding to your queryand for our own internal records.

When we provide you with services we may collect your Personal Information, including sensitive medical information and history. Whenyou are a resident’s authorised representative we may collect your name and contact details.

We collect this information from our residents, our resident representatives andresident health.

We collect and hold resident and resident authorised representatives’ Personal Information for the primary purpose of retirement villagedevelopment and management services.

Information about our job applicants

When you apply for a job we will collect the Personal Information that you supply to us. We may also collect information resulting fromreferee and background checks. This information is solely used for the purposes of determining your suitability for the position you haveapplied for.

Information about payers

When you pay an invoice to Golf Shore By Sarian we will collect the payer name and the amount or nature of the payment for ouraccounting records and for the purposes of facilitating payment of our accounts.

2. Direct marketing

Unless you have requested information or material about our business or our services, Golf Shore By Sarian does not use any PersonalInformation for the purposes of direct marketing. You may opt out of receiving any marketing information from Golf Shore By Sarian at anytime by telephoning us on 1800 720 794 between 9.00am and 5.00pm Monday to Friday.

3. When and to whom Golf Shore By Sarian may disclose your Personal Information?

Unless required or authorised by law, Golf Shore By Sarian will not disclose your personal information to third parties unless we haveyour consent or the disclosure is directly connected with the primary purpose of collection and you would reasonably expect us to disclosethe Personal Information for such purposes. For example, we may disclose your personal information to suppliers (such as residential and community care providers and operators) of goods and services that you have requested.

4. The quality and accuracy of Personal Information that we hold

Golf Shore By Sarian ensures to the extent reasonably required that Personal Information that it holds about an individual is keptaccurate, up-to-date and complete.

5. Is any Personal Information disclosed to overseas recipients?

Unless authorised by law or by you, we will not disclose any Personal Information to overseas recipients. If a situation arises where we need to disclose your Personal Information to an overseas recipient we will obtain your consent to do so.

9. Website Browsing

Golf Shore By Sarian s’ website (www.golfshore.com.au) will result in some information being logged, including the time of access, your IP address, and the pages viewed or accessed. This information cannot be used for identification purposes.

Golf Shore By Sarians’ website may contain links to external websites. Golf Shore By Sarian is not responsible for the content or privacy policies that govern these websites.

10. Internal Dispute Resolution Process

Please see link here

11. Elder Abuse Strategy

Please see link here

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